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PUBLIC SECTOR
SECURITY

Secure Citizen Portal

How Chainfore built a zero-trust digital portal serving 5 million citizens with military-grade security and seamless user experience.

OVERVIEW

Digital Government, Done Right

A national government agency responsible for citizen services needed to digitize 200+ services — from license renewals to tax filings — into a single, secure portal accessible to 5 million citizens.

Chainfore designed and delivered a zero-trust architecture portal with biometric authentication, end-to-end encryption, and accessibility compliance — setting a new standard for digital government services.

Client
National Government Agency
Industry
Public Sector
Duration
32 Weeks
Services
Security, Cloud, UX Design
THE CHALLENGE

Securing a Nation's Digital Identity

Building trust in digital government requires uncompromising security without sacrificing usability.

Legacy Security

Existing systems used outdated authentication methods vulnerable to phishing, credential stuffing, and man-in-the-middle attacks.

200+ Services

Hundreds of citizen services spread across different departments with inconsistent user experiences and incompatible backends.

Accessibility

The portal needed to serve citizens of all ages, abilities, and technical literacy levels — including multilingual support.

Privacy Compliance

Strict data privacy regulations required complete data sovereignty, audit trails, and citizen consent management.

THE RESULTS

Measurable Impact

5M
Active Citizens

Successfully onboarded and serving 5 million users

0
Security Breaches

Zero successful attacks since launch

200+
Digital Services

All government services unified in one portal

92%
Satisfaction Score

Citizen satisfaction rating for digital services

TECH STACK

Technologies Used

Next.js
Node.js
PostgreSQL
Redis
Keycloak
Kong API Gateway
Docker
Kubernetes
Azure
Terraform

READY TO
DISRUPT?

READY TO
DISRUPT?

READY TO
DISRUPT?

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